Privacy Policy
Last updated: 15 September 2026
Evidence Based Nutrition is committed to protecting your privacy and handling personal and health information responsibly. This Privacy Policy explains how Evidence Based Nutrition collects, uses, stores and discloses personal information in connection with our website and dietetic services.
Information we may collect
Depending on how you interact with Evidence Based Nutrition, we may collect personal information such as your name, email address, telephone number, appointment and payment information, correspondence and other information you choose to provide.
When you become a client, we may also collect health information reasonably necessary to provide dietetic care, such as relevant medical history, medications, pathology results, dietary information, symptoms, anthropometric information, nutrition goals and information provided by you or, where appropriate, another healthcare professional involved in your care.
How we collect information
We may collect information directly from you when you contact us, submit a website enquiry, book an appointment, complete an intake form, attend a consultation or communicate with us. With your consent or where otherwise permitted, information may also be received from a referring or treating healthcare professional.
Why we collect and use information
Personal and health information may be used to respond to enquiries, manage appointments, provide and document dietetic care, communicate with you, process payments, maintain appropriate clinical and business records, and meet professional, legal and regulatory obligations.
Online bookings and Square
Online appointments are booked using Square Appointments. When you follow a booking link, information you provide through Square is also handled by Square in accordance with Square's own privacy practices. Square may collect information required to create and manage appointments, customer profiles and payments. Evidence Based Nutrition may receive information from Square that is required to manage your booking and provide services.
Website enquiries
Please do not include unnecessary sensitive or detailed health information in the general website enquiry form. Information required for your dietetic assessment can be collected through the appropriate clinical intake and consultation process.
Disclosure of information
Information may be disclosed where reasonably necessary to service providers that support the operation of the practice, such as appointment, payment, communications, technology or record management providers. Health information may also be shared with another healthcare professional involved in your care where you have consented or where disclosure is otherwise permitted or required by law.
Evidence Based Nutrition does not sell your personal or health information.
Storage and security
Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information may be stored electronically using service providers used by the practice. No method of electronic transmission or storage can be guaranteed to be completely secure.
Access and correction
You may request access to personal information Evidence Based Nutrition holds about you or ask for information to be corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading. Some exceptions may apply under Australian law.
Privacy questions or complaints
If you have a question, concern or complaint about how your information has been handled, please contact Evidence Based Nutrition at admin@evidencebased-nutrition.com. We will take reasonable steps to respond to and address your concern.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the practice, technology, service providers or applicable requirements. The current version will be published on this website.